Understanding Your Investment in Therapy
At Keystone Therapy Group, we believe that quality mental health care should be accessible and transparent. Below, you’ll find detailed information about our fees, insurance options, and payment policies.
We strongly recommend that you verify your out-of-network benefits with your insurance provider before starting therapy. This includes understanding your out-of-network deductible, co-insurance, and any limits on the number of sessions covered.
Missed sessions or cancellations with less than 24-hours’ notice will incur a late fee of the full out-of-pocket rate. This fee is not covered by insurance.
We accept payment via major credit cards and HSA/FSA accounts for your convenience. Payments are due at the time of sessions.
Have questions? Send a message to our billing team and we’ll get back to you in 1-2 business days.
Out-of-Pocket Costs:
Sessions costs for licensed therapists (LPC/LMFT):
- Individual Therapy: $175-$220 per 50-minute session
- Couples/Family Therapy: $250 per 50-minute session
- Group Therapy: $75 per 90-minute session
Sessions costs for Resident therapists (LPC-R/LMFT-r):
- Individual Therapy: $140 per 50-minute session
- Couples/Family Therapy: $140 per 50-minute session
- Group Therapy: $50 per 90-minute session
- Sliding Scale available on case-by-case
Insurances We Are Currently In-Network With:
We are in-network with the following commercial plans:
- Cigna PPO
- Evernorth Behavioral Health
- Cigna EAP
- Sentara Behavioral Health (aka Optima)
- Kaiser Permanente (only commercial plans partnered with Sentara Health Plans)
We are Certified Out-of-Network (aka Non-Network) Providers with TRICARE. Read more about how reimbursement works.
We are out-of-network with Medicaid and Medicare plans. Please see our reimbursement options below.
Using Out-of-Network Benefits & Reimbursement
If your insurance is not listed above, you may still be able to use your benefits through out-of-network coverage. Please contact your insurance member services representative to learn about your out-of-network reimbursement options. We provide two options to support our clients pursuing reimbursement:
- Courtesy Billing: Our team will submit claims on your behalf to your insurance company, streamlining the reimbursement process and allowing you to focus on your therapy. Typically, this allows for quicker reimbursement and avoidance of delays in processing.
- Superbills: Our team provides superbills for out-of-network clients. A superbill is a detailed invoice you can submit to your insurance company for reimbursement. Typically, this is a longer process and requires you to submit the claim.